faq

What time is the check in/check out?

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The check out must be done until 12am. The check in is between 12am-6.30pm.

 

Do you accept pets?

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Unfortunately we don’t. Some people are allergic.

 

Can minors live in the properties?

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We don’t have the specific license to allow minors in our properties, even if they are living with their family members.

 

Can I smoke inside the property?

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Is completely FORBIDDEN smoke inside rooms and comunal areas. Fine will be applied.

 

How can I make my reservation?

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You have to pay the deposit of £400/room in order to secure your place (refundable). Bookings are confirmed upon receipt of a completed application form and are only guaranteed when payment has been cleared through our bank. Payments must be made in full before the commencement of the accommodation. YHL reserves the right to cancel a booking for which payment has not been received until the 2 hours before arrival date.

 

Can I pay my rent with my international account? Or can I pay by international transfer?

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Yes, but please be aware that your bank will charge you a transaction fee. You have to make sure you are paying the full amount of your rent plus any other tax. From ABROAD we offer different options to do payments from ABROAD, normally is a link with TRANFERWISE.

 

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